---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Journey Management

# Employee Journey Management {#ariaid-title1}

Release version: Yokohama  
Updated February 7, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Employee Journey Management integrates HR Service Delivery features and applications to enable employees, managers, and the organization to initiate and manage journeys to drive employee engagement and productivity. There are several applications, plugins,
integrations, and features that are available for Employee Journey Management.
Figure 1. Employee Journey Management overview

## Get started {#employee-journey-management__cf-app-landing-get-started}

|-|-|-|
| [Journey DesignerPersonalize employee journeys to enhance their experience.](https://servicenow-prod.fluidtopics.net/oY7M353E3WF3tEcCKGHa6g "The ServiceNow Journey designer application enables employees and managers in your organization to initiate and manage journeys to drive employee engagement and productivity.") | [Journey AcceleratorUse Journey Accelerator to create personalized journey plans for key employee transitions.](https://servicenow-prod.fluidtopics.net/d3Hd5xXH2jWDW8GSVG9bnA "Administrators can use the ServiceNow Journey Accelerator application to create templates for plans and to-do tasks. Managers then use the templates to create and publish customized plans for key employee transitions. Managers, employees, and mentors can access the plans from the Employee Center (EC).") | [Lifecycle EventsUse Lifecycle Events to automate complex processes across the enterprise and create great employee experiences during moments that matter.](https://servicenow-prod.fluidtopics.net/erDaLkOLIYtN6Ifzwl~llA "Lifecycle Events enable the fulfillment of HR cases that are related to various employee journeys and transitions.") |
| [Learning PostsUse Learning Posts to deliver employee-centric learning experiences with personalized recommendations based on job position and interests.](https://servicenow-prod.fluidtopics.net/PFTV3xd1M0Cu2TBJooN45g "With the ServiceNow Learning Posts application, create an omni-channel learning experience for your employees empowering them with the right learning at the right time of need.") | [Listening PostsUse Listening Posts to capture in-moment employee feedback to provide administrators with insights and enable quick actions to enhance the employee self-service experience.](https://servicenow-prod.fluidtopics.net/0RZU9PVK019iTpm7T0TXpA "The ServiceNow Listening Posts application enables you to create simple pulse surveys to capture employee touch points, gain insights from employee feedback, and improve overall employee experience.") |   |
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{#employee-journey-management__table_z3y_d1g_h2c}