--- sourceDocument: Yokohama Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Configure # Configure Now Assist in Contract Management {#ariaid-title1} Release version: Yokohama Updated July 31, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read As an AI administrator for contracts, you can configure Now Assist in Contract Management so that contract fulfillers can use the Now Assist capabilities while working on contract documents or search the contracts for information from the Now Assist panel. ## Before you begin Ensure that Contract Management Pro (sn_cm_pro) and Contract Workspace (sn_cm_workspace) are installed before installing Now Assist in Contract Management. Ensure that the application is in Global or Now Assist in Contract Management scope. Role required: sn_cm_gen_ai.ai_contract_admin ## About this task Use the AI Admin Hub console to configure Now Assist in Contract Management. The console contains everything that you need to configure the Now Assist skills. For more information, see [AI Admin Hub console](https://www.servicenow.com/docs/access?context=configuring-now-assist&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). The following table lists the feature and skills available for Contract Management Pro in the AI Admin Hub console.{#confg-na-in-cmpro__table_xpw_w43_t2c__entry__2} | Features | Skills | |-|-| | Contract Management Pro | * Contract metadata extraction * Contract obligation extraction * Contract analysis {#confg-na-in-cmpro__ul_zbc_4p3_t2c} | [Table 1. Now Assist in Contract Management features and skills] {#confg-na-in-cmpro__table_xpw_w43_t2c} The Conversational contract search and insights skill is listed in the Other category of Now Assist skills page. To configure it, see [Configure Conversational contract search and insights](https://servicenow-prod.fluidtopics.net/Y~s0raNnNx9~thJG_RUTdA "Configure Conversational contract search and insights skill to enable searching information in contracts using natural language and dialogue-driven queries, making it easier to find relevant information."). You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in [AI Control Tower](https://www.servicenow.com/docs/access?context=ai-model-providers&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) to define which options are available, then set the skill-level preferences in the [AI Admin Hub console](https://www.servicenow.com/docs/access?context=manage-large-language-models&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). For more information, see [Large language models on the ServiceNow AI Platform®](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). ## Procedure 1. Install the Now Assist in Contract Management plugin (sn_cm_gen_ai). * For information about the plugin installation process, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). * For information about the plugin dependencies and plugin activation order, see [Application information](https://servicenow-prod.fluidtopics.net/_kWWDBAEH5Hwem4AZZSFTA#cncore-support-info-na__cmpro-na-app-info). {#confg-na-in-cmpro__ul_btb_4q5_cfc} 2. Navigate to AllNow Assist AdminSkills to access the Now Assist Skills tab of the AI Admin Hub console. 3. Navigate to EmployeeCM Pro. 4. On the tile for your skill, select Activate skill. Figure 1. Now Assist skills for Contract Management Pro 5. In the skill guided setup, configure the use cases and other mappings for the skill. For more information on configuring contract metadata extraction, see [Configuring contract metadata extraction](https://servicenow-prod.fluidtopics.net/QefdEqqrkkd3JiNlfU2VAQ "Configure system properties and use cases for metadata extraction so that a contract manager can use Now Assist to extract metadata from a contract and add the extracted information to the contract repository."). For more information on configuring contract obligation extraction, see [Configuring contract obligation extraction](https://servicenow-prod.fluidtopics.net/eXcmpe6~iPB7gF1KI~KZKw "Configure and map use cases for the contract obligation extraction skill in the AI Admin Hub console to automatically extract key contractual obligations from signed contracts."). For more information on configuring contract analysis, see [Configuring contract analysis](https://servicenow-prod.fluidtopics.net/s5wG3vklp3j_F_cLvYzIWQ "Configure use cases with associated field groups and fields, and map them to clauses and expected responses. Now Assist uses the applicable use case to analyze a contract document and identify non-standard and missing clauses."). 6. In the Define access page, select the roles to specify who can access the skills. * If custom roles were added before upgrading to Now Assist in Contract Management Yokohama patch 1, they are updated automatically by a script and appear in the Define access page. * If custom roles were not added, the default role sn_cm_gen_ai.ai_contract_fulfiller, sn_cm_gen_ai.ai_contract_admin, and sn_cm_gen_ai.ai_contract_config automatically appear in the Define access page. * If new roles are created after the upgrade, add them manually in the Define access page. {#confg-na-in-cmpro__ul_j3f_dds_5gc} 7. In the Review and activate page, select Activate. ## Result The Now Assist skill is activated for Contract Management Pro. You can update or deactivate the skill by selecting Edit and Deactivate the options menu icon (![Options menu icon.]()) of the active skill. For more information, see [Deactivate skills for Now Assist in Contract Management](https://servicenow-prod.fluidtopics.net/8EKLcITc37Eat~y1AJi90g "Deactivate the skills in Now Assist in Contract Management when they are not in use."). ## What to do next [Configure data permissions for Now Assist skills](https://servicenow-prod.fluidtopics.net/rGLi3Jyzy5EvjFGwOY2_yw "Add the user roles for a Now Assist skill to specify the roles that Now Assist uses to access data while performing a task. The user roles control the information that Now Assist can read, update, or share, based on the permissions of the selected roles.") * **[Select large language models for use cases in Now Assist in Contract Management](https://servicenow-prod.fluidtopics.net/bkdyZMoHtvJohiA7Dv5aHA)** Select a large language model (LLM) provider for a contract analysis or metadata extraction use case. * **[Configure data permissions for Now Assist skills](https://servicenow-prod.fluidtopics.net/rGLi3Jyzy5EvjFGwOY2_yw)** Add the user roles for a Now Assist skill to specify the roles that Now Assist uses to access data while performing a task. The user roles control the information that Now Assist can read, update, or share, based on the permissions of the selected roles. * **[Configuring contract metadata extraction](https://servicenow-prod.fluidtopics.net/QefdEqqrkkd3JiNlfU2VAQ)** Configure system properties and use cases for metadata extraction so that a contract manager can use Now Assist to extract metadata from a contract and add the extracted information to the contract repository. * **[Configuring contract analysis](https://servicenow-prod.fluidtopics.net/s5wG3vklp3j_F_cLvYzIWQ)** Configure use cases with associated field groups and fields, and map them to clauses and expected responses. Now Assist uses the applicable use case to analyze a contract document and identify non-standard and missing clauses. * **[Configuring contract obligation extraction](https://servicenow-prod.fluidtopics.net/eXcmpe6~iPB7gF1KI~KZKw)** Configure and map use cases for the contract obligation extraction skill in the AI Admin Hub console to automatically extract key contractual obligations from signed contracts. * **[Configuring agentic workflows in Now Assist in Contract Management](https://servicenow-prod.fluidtopics.net/fz9QvqSiUEEckb9IuBTcyA)** Configure agentic workflows in Now Assist in Contract Management so that contract fulfillers can use the AI agents to perform specific tasks autonomously. * **[Post-upgrade steps for Now Assist in Contract Management](https://servicenow-prod.fluidtopics.net/xmhMR68fQp7QNyuawHqqLg)** If you are upgrading to Now Assist in Contract Management starting with Yokohama (Patch 3) from a previous version and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. *[\>]: and then