Form fields for creating opportunities in Opportunity Marketplace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Form fields for creating opportunities in Opportunity Marketplace

    This content describes the form fields used to create and manage opportunities—such as gigs, projects, and volunteer roles—in the Opportunity Marketplace within ServiceNow (Release Yokohama). The forms are designed to capture essential details about opportunities and the specific roles associated with them, helping opportunity owners clearly define and share available positions with potential applicants.

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    Opportunity Creation Form Fields

    • Opportunity owner: Automatically lists the creator as owner; additional co-owners can be added. Stored in the Opportunity table [snoppmarketopportunity].
    • Opportunity title: The name varies by opportunity type and is visible to users for searching.
    • Opportunity description: Provides detailed information to help applicants decide if they want to apply.
    • Start date and End date: Define the time frame of the opportunity.
    • Who can view this opportunity?: Controls visibility to specific groups; leaving blank makes it public.
    • Additional details: Space for any extra information applicants may need.
    • Add attachments: Attach relevant documents such as department or team details to enhance the opportunity record.

    Role-Specific Form Fields

    • Number of openings: Specifies how many candidates are needed for the role.
    • Estimated time commitment: Indicates the expected effort or duration for the role.
    • Application deadline: Last date to accept applications for the role.
    • Role location: Options include In-person, Hybrid, or Remote work arrangements.
    • Physical location: Specifies the office location if applicable.
    • Required skills: Defines the minimum skills and proficiency levels needed, helping set clear expectations. Skills can be added individually or via job title templates.
    • Preferred skills: Optional skills that enhance candidate suitability and increase chances of acceptance.
    • Employee level: Categorizes the role by experience or management level based on predefined job levels in the Skills Foundation.
    • Add attachments: Allows additional documents to clarify skill or role requirements.

    Practical Application for ServiceNow Customers

    These structured form fields enable ServiceNow customers to comprehensively define opportunities and roles in the Opportunity Marketplace, ensuring clarity and relevance for potential applicants. By leveraging these fields, customers can manage visibility, set expectations on skills and commitment, and provide detailed context, thereby improving the quality of applications and streamlining the matching process within the platform.

    Gigs, projects, and volunteer opportunities have 2 forms with several fields.

    Table 1. Form fields for creating an opportunity
    Field Description
    Opportunity owner You’re listed as the owner of opportunities that you create. You can add additional co-owners from the list. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity title
    Note:
    The name for this field varies depending on the opportunity type.
    		 An opportunity title is visible to users and it’s used to help in the search for available opportunities. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity description
    Note:
    The name for this field varies depending on the opportunity type.
    		 Include all relevant details for an opportunity. Add the details of opportunities to help potential applicants decide whether they want to apply for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Start date The beginning date for the role. This field is in the Opportunity table[sn_opp_market_opportunity].
    End date The end date for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Who can view this opportunity? Select from the list to make the opportunity visible to a certain group of applicants. Leaving the field empty makes the opportunity visible to everyone.
    Additional details Add additional details that an applicant might want to learn about or want to understand.
    Add attachments Attachments can include related information such department details of the team an applicant would be working with or more extensive details about gigs, projects, or volunteer opportunities. Attachments are attached to the corresponding opportunity record.
    Table 2. Form fields for adding roles to your opportunities
    Field description
    How many openings are available for this role? The number of openings for this role.
    What is the estimated time commitment for this role? An estimate of the time you would be expected to commit to for this role.
    Application deadline The last day that applications are accepted for this role.
    Role location
    • In-person opportunity
    • Hybrid opportunity
    • Remote opportunity
    		 Where you would be expected to work from for this role.
    Location The physical office location for this role.
    Required skills
    • Actions edit or delete.
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Required skills. The skill and proficiency level help to set expectations of the type of work expected for this role. The minimum skills that the opportunity owner believes are needed.
    Add skills from a job title Select a job title to add skills relevant to a certain job.
    Preferred skills
    • Actions edit or delete
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Preferred skills. The skill and proficiency levels help to set expectations of the type of work expected for this role. Having preferred skills increases chances of being accepted for the role.
    Employee level There are 4 levels of individual contributors and 2 levels of management included with the OPM base system. The Employee level is included in the Skills Foundation job level table [sn_skills_int_job_level]. For more information about skills, job levels, and roles, see Configuring Skills Foundation.
    Add attachments Attachments provide more details about skills and roles for the opportunity.