Legal Counsel Center Classic
Summarize
Summary of Legal Counsel Center Classic
Legal Counsel Center Classic assists legal department members in categorizing, prioritizing, and efficiently managing legal issues. However, it is important to note that this version is deprecated and not supported for new activation. Customers are advised to transition to the enhanced Legal Counsel Center for a better workspace experience.
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Key Features
- Department and User Level Metrics: Access metrics on new, assigned, unassigned, and high-priority requests, along with upcoming milestones and pending approvals.
- Multi-Tab Interface: Manage multiple requests simultaneously by navigating between open records.
- Real-Time Activity Feed: Monitor activities related to legal requests and matters with real-time notifications.
- Intuitive Search and Filter Capabilities: Quickly find relevant information across various sources, including knowledge bases and legal requests.
- Email Composition: Send emails directly from the platform and save drafts for later sending.
Key Outcomes
Users with the appropriate roles (snlgmatter.matterfulfiller and snlgops.requestfulfiller) can access the Legal Counsel Center Classic, which is tailored to different roles. The landing page provides an overview of legal requests, matters, and tasks, enabling teams to monitor workloads and prioritize high-importance items effectively. Note that displayed widget data is role-specific.
Legal Counsel Center Classic enables legal department members to categorize, prioritize, and efficiently address legal issues.
- Legal Request Management (sn_lg_ops)
- Legal Counsel Center Classic (sn_lg_workspace)
- Legal Counsel Center Components (sn_lg_ws_comps)
Legal Counsel Center Classic is built using the ServiceNow® Agent Workspace. You can customize Legal Counsel Center Classic as per your departmental needs.
The ServiceNow® Legal Counsel Center Components application enhances the workspace experience for the Legal Counsel Center Classic by decoupling the components in the Legal Counsel Center Classic to offer better performance.
Review the Legal Counsel Center Classic application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
Key features
Legal Counsel Center Classic includes the following features:
- Department and user level metrics
- Get an overview of new, assigned, unassigned, and high-priority requests. Review and act on upcoming milestones and pending approvals.
- Multi-tab interface
- Track and address multiple requests concurrently by navigating between multiple open records.
- Real-time activity feed
- View activities related to legal requests and legal matters and notifications in real time.
- Intuitive search and filter capabilities
- Search for relevant information across multiple sources such as knowledge bases, open and resolved legal requests and legal matters, and catalog items in Counsel Assist.
- Compose and send emails
- Compose and send emails from within the Legal Counsel Center Classic from a legal request, legal matter, or matter task record forms. You can also compose emails and save them as drafts for sending them later.
Legal Counsel Center Classic users
Users with the sn_lg_matter.matter_fulfiller and sn_lg_ops.request_fulfiller roles can access Legal Counsel Center Classic and is personalized for different roles.
Accessing Legal Counsel Center Classic
To open Legal Counsel Center Classic, navigate to .