Manage attachments for a legal request
Upload supporting documentation, such as documents, email copies, images, or any other files into a legal request while you are working on it.
Before you begin
Role required: sn_lg_ops.legal_fulfiller
About this task
You can also use these artifacts as a reference material to solve similar requests in future.
If the external storage option is enabled, you can manage document access for users to see these attachments. For more information, see Document access in a legal request.
Procedure
- Navigate to .
-
Click the list icon (
).
-
In the Lists tab, open a legal request by selecting an
option under Legal Requests.
Option Steps As an assignee - Select the Assigned to Me option.
- Select a request to work on.
- If the request is newly assigned to you, select Start Work to start working on the request.
The state of the legal request is Work in progress and the document is Legal review.
As a collaborator - Select the Collaborations option.
- Select a request to work on.
- Optional:
Manage documents in the legal request.
Option Steps Using the attachment icon The attachment icon
appears in the Counsel Assist side bar when the external storage option is not enabled.
- In the Counsel Assist sidebar, select the attachment icon.
- In the Attachments pane, add, rename, or
remove attachments.
- To upload a document, select the Browse button or the add attachment icon (
) and select a file.
Note:The Browse button is available when the legal request has no attachments else the add attachment iconis available.
- To rename an attached file, select the actions icon (
), select Rename and update the file name.
- To delete an attached file, select the actions icon, select Remove.
- To download an attached file, select the actions icon, select Download.
- To upload a document, select the Browse button or the add attachment icon (
Using the Documents tab The Documents tab appears when the external storage option is enabled.
- Upload a new document.
- In the Documents tab, select Attach and select a file.
- On the New Document form, select Attach file link and select a file.
- Select Save.
- Remove an attached file.
- In the Documents tab, select a document from the list that you want to delete.
- Select Delete.