Use Employee Campaigns for Workplace from Facebook

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Understand how to use the Employee Campaigns for Workplace from Facebook application to publish content to groups on Workplace from Facebook.

    Before you begin

    • Role required: none
    • Activate Employee Campaigns for Workplace from Facebook from ServiceNow Store.
    • Set up Employee Campaigns for Workplace from Facebook.

    Procedure

    1. Create the content for Workplace from Facebook.
    2. Create a campaign for Workplace from Facebook.
    3. Create a campaign bundle for Workplace from Facebook, and add the campaign content to the campaign bundle for Workplace from Facebook.
    4. Publish the campaign.
      Note:
      • After you publish a campaign, you cannot edit the campaign and assign more or different groups.
      • Changes to groups does not trigger the process of publishing content to the modified groups.
    5. Run the Content Automation: Add Workplace Content to Campaign schedule job.
      The schedule job publishes content as a post to Workplace from Facebook groups. By default, ServiceNow spoke is the name by which the post appears on Workplace from Facebook.