Set up accrual codes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Complete the one time set up of loading accrual codes from the Ultimate Kronos Group application into a ServiceNow application. Accrual codes help in pulling accrual leave balances of employees from the Ultimate Kronos Group application into a ServiceNow application.

    Before you begin

    Role required: sn_hr_ukg.admin

    About this task

    When an employee posts a question in virtual chat in Employee Center, the NLU model selects an utterance from the question, checks for its mention in vocabulary sources, identifies its accrual code and ID. A flow uses the ID to pull the requested information from the Ultimate Kronos Group application and display in virtual chat in Employee Center.

    For example, an employee wants to view the accrual balance for annual leave. The NLU model selects annual leave as the utterance. It identifies Annual Leave as the accrual code whose ID in Ultimate Kronos Group is 1531. The flow uses the ID 1531 to pull the requested information from the Ultimate Kronos Group application.

    Procedure

    If you have made any modifications to accrual periods in Ultimate Kronos Group:
    1. Navigate to HR UKG Integrations > Accrual codes and click Refresh Accrual codes.
    2. Navigate to NLU Workbench > Vocabulary sources, and synchronization @AccrualCode.
    3. Navigate toNLU Workbench > Models, select the UKG Topics Model, and click Train.