Manage connected content from topic pages

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
  • Link your desired categories to the topics and track the additions and removals to have easier management of unconnected content.

    Before you begin

    Role required: taxonomy_admin

    User criteria required: Taxonomy Manager, Taxonomy Contributor, Topic Manager, Topic Contributor.

    About this task

    A Fix script is shipped with the feature that automatically runs when you upgrade to Utah.

    Link your desired categories to the topics manually, for new installations, for new taxonomy created, or for new categories required on the existing taxonomies.

    Note:
    The feature is only available Utah release onwards.
    • The script goes through all the connected content on the topics and identifies the categories for those connected content.
    • The fix script works for all the active taxonomies.
    • The Catalog and knowledge Categories tab displays the identified categories to be linked to the topics, after the fix script is successfully executed.
    • Linking a category to a topic bulk-connects all its connected content to the topic.

    A weekly scheduled job runs to recognize new content to be associated to the topics.

    For more information on the execution and modification of the scheduled job, see

    Procedure

    1. Navigate to All > Content Taxonomy > Topics.
    2. Go to the Catalog and knowledge Categories tab on your desired topic page to add another category, and select Edit.
      The following are the available fields on the tab:
      Table 1. Configuration fields
      Field Value
      Content type Catalog Item, Knowledge Base
      Connected Category Category linked to the topic pages based on the content type
      Available content for association The number of new content detected on the linked categories
    3. Select the Content type in the pop-up window and select the category to link to the topic page.
      All the content in the category is associated with the topic.
    4. You can perform the following content actions:
      1. Go to Category and the related list Catalog Item > New to add the record.
      2. Go to Category and the related list Catalog Item > Actions on selected rows > Delete to remove the record.
        Figure 1. Category removal
        catalog item removal
    5. Run the scheduled job for content association to surface the unconnected content of categories.
    6. Select Save or Reload form the topic page.
      A confirmation displays on the screen.
      Figure 2. Confirmation notifications
      The notification that relevant category has been linked to the topic and content associated to the category is being added to the topic page.
    7. Select View Details on the pop-up notification displayed on the topic page to see the content additions and removals available.
    8. Optional: View Associated catalog and kb categories to see the update type, such as Added or Removed.
    9. Add or dismiss content, as required, with Update topic with content or Dismiss content respectively.

    Result

    Access all the connected content to the categories linked to the topic pages.

    What to do next

    Click the Add/remove content from categories related link to see the update type, such as Added or Removed.
    Figure 3. Update type: Add and Remove
    Associated catalog and kb categories addition and removal updates