Explore and use HR Case and Knowledge Management Release version: Yokohama Updated January 30, 2025 1 minute to readHR Case and Knowledge Management pulls together many HR case related features. Understanding Case and Knowledge ManagementCase and Knowledge Management for the scoped version of HR benefits your enterprise by automating standard HR processes within your organization that support relationships between employees and the HR department.HR Service Delivery Process MiningIntegrating the Process Mining application with the HR Service Delivery application enables you to analyze processes relevant to your KPIs, and identify bottlenecks associated with HR service cases and, if installed, Lifecycle Events cases.HR Case ManagementYou use the Case and Knowledge Management application to create, view, or edit HR cases in the scoped version of HR. HR cases are created from HR requests or inquiries related to HR account or systems, benefits, payroll, performance management, reporting, talent acquisition, time and expense reporting, and more.
Explore and use HR Case and Knowledge Management Release version: Yokohama Updated January 30, 2025 1 minute to readHR Case and Knowledge Management pulls together many HR case related features. Understanding Case and Knowledge ManagementCase and Knowledge Management for the scoped version of HR benefits your enterprise by automating standard HR processes within your organization that support relationships between employees and the HR department.HR Service Delivery Process MiningIntegrating the Process Mining application with the HR Service Delivery application enables you to analyze processes relevant to your KPIs, and identify bottlenecks associated with HR service cases and, if installed, Lifecycle Events cases.HR Case ManagementYou use the Case and Knowledge Management application to create, view, or edit HR cases in the scoped version of HR. HR cases are created from HR requests or inquiries related to HR account or systems, benefits, payroll, performance management, reporting, talent acquisition, time and expense reporting, and more.