High-traffic experience

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Learn more about the heavy-load or high-traffic scenarios and ways to optimize the user experience and portal performance.

    Employees see slow or unresponsive pages with clear message on the home page and widgets. With the lite mode, you can provide a portal experience that improves the usability with clear messaging.​ The key benefits are:
    • Enhance the user experience with clear communication.
    • Reduce visual complexity and resource usage for faster performance. T
    • Help navigate to your tasks, requests, favorites, and search effectively.
    For more information, see Create and edit a page using the Service Portal Designer.
    Figure 1. High-load or high-traffic experience
    High-traffic visual for EC homepage and widgets