Create a campus to appear on the Safe Workplace Dashboard

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Create a campus to appear on the Safe Workplace Dashboard

    This guide explains how to create and manage campuses in ServiceNow so they appear accurately on the Safe Workplace Dashboard. The Safe Workplace Dashboard aggregates critical workplace safety data such as user health status, building readiness, PPE inventory, contact tracing cases, and investigation statuses by campus. Proper campus and location configuration ensures relevant safety data is routed and displayed effectively.

    Show full answer Show less

    Key Features

    • Data Integration: The dashboard consolidates data from applications including Emergency Self Report, Emergency Outreach (Employee Readiness Surveys), Workplace PPE Inventory Management, Employee Health Screening, and Contact Tracing. Each application references locations tied to campuses or buildings.
    • Location and Campus Hierarchy: Facilities are defined in the Workplace Core Space Administration module. Buildings contain floors, areas, and workspaces, and are grouped into campuses. Locations must be properly linked to campuses or buildings for dashboard visibility.
    • Location Selection Best Practices: When selecting locations for users, stockrooms, or entry requests, use company locations existing prior to Workplace Core installation. Avoid selecting sites, campuses, or buildings created solely in Workplace Core.
    • Geospatial Configuration: Buildings should have parent locations and latitude/longitude defined to support mapping on the dashboard and proximity-based functions like cleaning or workspace reservations.
    • Infectious Disease Association: Locations should be associated with a state or country to enable correlation with COVID-19 data from the COVID-19 Global Health Data Set.
    • Campus Creation Methods:
      • Auto-map multiple existing locations to create campuses automatically for dashboard display.
      • Manually associate existing locations to campuses and sites.
      • Use Workplace Core to manually create or map campuses and locations as an alternative method.

    Practical Benefits and Outcomes

    • Accurate campus and location mapping enables comprehensive workplace safety monitoring and reporting on the Safe Workplace Dashboard.
    • Ensures health screening, PPE inventory, and contact tracing data are associated with the correct physical locations.
    • Supports spatial awareness for workplace safety activities such as cleaning assignments and workspace reservations.
    • Facilitates timely identification of potential exposure and readiness status across organizational campuses.
    • Provides a centralized, visual representation of workplace safety metrics by campus, improving decision-making for safe return-to-work strategies.

    You can create a campus from existing locations to appear on the Safe Workplace Dashboard.

    Route the following information to the Safe Workplace Dashboard and display this information by campus:
    • User health and willingness to return to work.
    • Building readiness.
    • Personal protective equipment inventory.
    • Active contact tracing cases.
    • Potentially exposed contacts under investigation.

    Ensure that you install and use the following applications for the Safe Workplace Dashboard. Each application has a reference to a location.

    • ServiceNow® Emergency Self Report references the location in the user's profile.
    • ServiceNow® Emergency Outreach with Employee Readiness Surveys installed. These applications reference the location in the user's profile.
    • ServiceNow® Workplace PPE Inventory Management has defined stockrooms, and the location is a required field for a stockroom.
    • ServiceNow® Employee Health Screening has a form for selecting a location and a user to submit the compliance values.
    • The Space Administration module of ServiceNow Workplace Core is where organization facilities are defined. Within a building, floors, areas, and workspaces are defined. These definitions provide for proximity screening, cleaning assignments, and workspace reservations.

      One or more buildings are assigned to a campus. The location icons displayed on the Safe Workplace Dashboard overview show the campus and any associated buildings when you point to an icon.

    • ServiceNow Contact Tracing references the affected person's campus from a case. If the campus information is not available, then Contact Tracing references the location in the affected person's user profile.
    Note:
    When selecting locations for users, stockrooms, and entry requests, select a company location that existed before you installed Workplace Core. Don't select a site, campus, or building created in the Workplace Core application.

    For Workplace PPE Inventory Management, Employee Health Screening, and others, the location must be tied to a Workplace Core campus or building for the location to appear on the Safe Workplace Dashboard.

    Figure 1. Safe Workplace Dashboard map with location icons
    U.S. map on the dashboard displaying four location icons: three with alerts and pop-up details for one campus.

    The locations [cmn_location] defined for the organization are the reference that Performance Analytics uses to generate alerts. Configure the building definitions in Workplace Core with a parent location and the corresponding latitude and longitude.

    To associate locations with infectious diseases, such as COVID-19 data, from the COVID-19 Global Health Data Set, verify that all locations are associated with a state or country.

    Create a campus to appear on the Safe Workplace Dashboard

    There are multiple methods that you can use to create a campus that appears on the Safe Workplace Dashboard.
    • Auto-map a location and create a campus.
    • Manually associate a location and create a campus.
    • Manually map a location to a campus (Workplace Core).

    Auto-map multiple locations and create campuses

    You can create multiple campuses with corresponding latitude and longitude coordinates and a site automatically by selecting multiple locations.

    The campuses appear on the Safe Workplace Dashboard.

    Manually map a location to a campus

    You can map an existing campus to an existing location manually and have it appear on the Safe Workplace Dashboard.

    Manually map a location to a campus (Workplace Core)

    As an alternative, you can use Workplace Core to manually create a campus and have it appear on the Safe Workplace Dashboard.