Components installed with Emergency Exposure Management

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Components installed with Emergency Exposure Management

    Emergency Exposure Management (version Yokohama) installs several key components within your ServiceNow environment to help manage and analyze exposure to infectious diseases. These components include specialized tables, user roles, and scheduled jobs designed to support diagnostic requests, track impacted users and visitors, and identify potential workplace exposures.

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    Roles installed

    • Emergency Exposure Admin: Enables users to create diagnostic requests and access lists of impacted users. This role includes permissions for diagnosis administration and monitoring.
    • Workplace Exposure Analyst: Supports identification of potentially exposed employees by analyzing workplace reservations via the Workplace Core application. This role has no additional contained roles.

    Scheduled jobs installed

    A key scheduled job, Execute employee diagnostic events, automates the processing of pending diagnostic events to populate the list of impacted users. This ensures timely updates based on the latest diagnostic data.

    Tables installed

    The application adds several specialized tables crucial for managing diagnostic requests and exposure data:

    • Diagnostic Request: Used to create and manage diagnostic requests for affected users.
    • Diagnostic Events: Contains subtasks generated from diagnostic requests, which are processed to identify potentially impacted employees.
    • Diagnostic Request Task: Automatically created tasks linked to diagnostic requests, tailored per data source selected.
    • Diagnostic Request Task Config: Holds configuration settings for diagnostic request tasks based on data source types.
    • Impacted Users: Lists employees potentially exposed, populated by analyzing multiple data sources related to affected employees.
    • Impacted Visitors: Tracks visitors potentially exposed to infection. This table is available only if ServiceNow Contact Tracing and Employee Health Screening subscriptions are active and appears on the Diagnostic Report form.
    • Potential Workplace Exposure: Identifies employees with workplace reservations overlapping affected employees’ shifts, available only with Workplace Core subscription.
    • Tracing System: Configures data sources used to identify potentially exposed employees through diagnostic requests.
    • Tracing System Properties: Contains system properties for additional tracing system configuration.

    Practical Application for ServiceNow Customers

    By deploying these components, customers can efficiently manage exposure incidents within their organizations. The roles enable controlled access and task management, while the scheduled job automates critical data processing. The comprehensive set of tables supports detailed tracking of exposures among employees and visitors and integrates with other ServiceNow applications like Workplace Core, Contact Tracing, and Employee Health Screening to extend functionality.

    Access to the Application Files table allows you to review all installed components, ensuring transparency and control over the Emergency Exposure Management application footprint in your environment.

    Several types of components are installed with Emergency Exposure Management, including tables and user roles.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Demo data is available for this feature.

    Roles installed

    Table 1. Roles installed with Emergency Exposure Management
    Role title [name] Description Contains roles
    Emergency Exposure Admin

    [sn_imt_diagnosis.diagnostics_admin]

    		 Can create a new diagnostic request and view or download the list of impacted users.
    • sn_imt_diagnosis.workplace_exposure_analyst
    • sn_imt_monitoring.monitoring_user
    Workplace exposure analyst

    [sn_imt_diagnosis.workplace_exposure_analyst]

    Identifies potentially exposed employees using workplace reservations from the ServiceNow® Workplace Core application.

    None

    Scheduled jobs installed

    Table 2. Scheduled jobs installed with Emergency Exposure Management
    Scheduled job Description
    Execute employee diagnostic events Looks up pending events from the Diagnostic Events [sn_imt_diagnosis_diagnostics_event] table and processes them to populate the Impacted Users [sn_imt_diagnosis_impacted_users] table.

    Tables installed

    Table 3. Tables installed with Emergency Exposure Management
    Table Description
    Diagnostic Request

    [sn_imt_diagnosis_diagnostic_request]

    		 Allows a user to create a diagnostic request for the affected user.
    Diagnostic Events

    [sn_imt_diagnosis_diagnostics_event]

    		 Subtasks generated for diagnostic requests. A scheduled job processes the tasks to identify the list of potentially impacted employees.
    Diagnostic Request Task

    [sn_imt_diagnosis_diagnostic_request_task]

    		 Diagnostic request tasks created automatically for diagnostic requests to identify the list of potentially impacted employees. The task is created based on the selected data source in a diagnostic request.
    Diagnostic Request Task Config

    [sn_imt_diagnosis_diagnostic_request_task_config]

    		 Configuration for a diagnostic request task. For a data source selected in a diagnostic request, the corresponding diagnostic request task when created matches the type of task configuration.
    Impacted Users

    [sn_imt_diagnosis_impacted_users]

    Employees who may have been exposed to infectious diseases through an affected employee. Populated by analyzing multiple data sources for the affected employees.
    Impacted Visitors

    [sn_imt_diagnosis_impacted_visitor]

    		 Visitors who might have been exposed to infection. Populated by analyzing the visitors request entry records invited by the affected employees.

    The table is available for use only if you also subscribe to ServiceNow® Contact Tracing and ServiceNow® Employee Health Screening. The data of this table is displayed in the Impacted visitors related list on the Diagnostic Report form.
    Potential Workplace Exposure

    [sn_imt_diagnosis_potential_workplace_exposure]

    Potentially exposed employees who had reservations for the same shifts as the affected employee during the specified time period.

    The table is available for use only if you also subscribe to Workplace Core.

    Tracing system

    [sn_imt_diagnosis_tracing_system]

    		 Data source configuration to identify potentially exposed employees by using diagnostic requests.
    Tracing system properties

    [sn_imt_diagnosis_m2m_tracing_system_properties]

    		 System properties for additional configuration of tracing systems.