Domain separation for Emergency Outreach

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • This application fully supports domain separation service provider (SP) use cases. The following table lists the domain separation use cases for service providers (SPs) using this application.

    Table 1. Domain separation use cases
    Use case Functions Limitations
    SP Internal - SP check-in admin uses the application to contact internal employees by email or through Now Mobile App. Yes None
    SP External - SP check-in admin uses the application to contact tenant employees by email or through Now Mobile App. Yes None
    Tenant - Tenant check-in admin uses the application to contact their employees (in their domain only) by email or through Now Mobile app. Yes None

    Some modules in the Emergency Outreach application are affected by domain separation.

    SEND OUTREACH module (Create New for employee check-in table)
    • Notification can be configured to target users, groups, departments, locations or customized for conditional criteria
    • Email is standard HTML
    • Domain column exists
    RESPONSE OPTIONS module (Notification responses table)
    • Domain column exists
    • Shows response links that appear in notifications
    VIEW OUTREACHES module (Employee check-in table)
    • Domain column exists
    • Shows notification structure and a related list that contains all responses (Table: Check-In Acknowledgement); the response table has domain column row and business logic protections
    • Can output an Excel spreadsheet that displays current responses and status
    DASHBOARD module

    Reporting dashboard, shows aggregate of all notifications and their acknowledgment status.