Legal Investigations enables the Legal department to accept complaints and conduct detailed legal investigations by conducting interviews, gathering evidence, and preparing final reports and recommended actions.

Features

• Multi-channel intake process including Legal Service Portal, Employee Center portal, and Anonymous Report Center (ARC) portal.
• Option for submitting anonymous or named complaints.
• Intake form to gather detailed information about the incident, complaint type, involved parties, and incident date.

For interdepartmental transfer of complaints between Legal and HR departments, see Better together solution: Legal Investigations and HR Service Delivery Employee Relations.

Legal Investigations - workflow

The following illustration shows the workflow for submitting and handling complaints.