Optional: Set up SMS and voice notifications

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You have the option to install and configure SMS and voice channels for notifying SREs.

    Antes de Iniciar

    Role required: sys_admin

    Procedimento

    1. Install Notify and the appropriate connectors.
      For more information, see Notify and Activate Notify on servicenow.com/docs.
      Any one of the following connectors are required:
    2. After you have installed Notify, go to Notify Numbers.
      Assign one or more SMS- and voice-capable Notify Numbers to the Site Reliability Operations Notify group.