---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Record page configurations in Service Operations Workspace for ITSM

# Record page configurations in Service Operations Workspace for ITSM {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can configure the data available in record pages in Service Operations Workspace for ITSM.
* **[Configure the incident record page in SOW for ITSM](https://servicenow-prod.fluidtopics.net/2bq4o2pq0RRve6ymMrtNbw)**   
  Configure the data displayed in various incident tabs such as Overview and Details tabs.
* **[Configure the change record page in SOW for ITSM](https://servicenow-prod.fluidtopics.net/sZEPqNFdOwn9QjlSRlhuuA)**   
  Configure the data displayed in various Change record tabs such as Overview and Details tabs.