---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Activate the quick-start team catalog item

# Activate the quick-start team catalog item {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

To create an SR Ops team, users request a particular catalog item. You import and configure the base-system catalog item.

## Antes de Iniciar

Role required: sys_admin

## Procedimento

1. Navigate to AllService CatalogMaintain Items.
2. In the Catalog Items list, search for Create New Team and then click the name.  
   The Catalog Item form opens.
3. In the application picker, select the Site Reliability Ops scope.  
4. On the Catalog Item form, click Copy.  
   The system creates a clone of the catalog item.
5. On the form for the new catalog item, click the Process Engine tab.
6. Select Global -- Create New SRO Team in the Flow field.  
   The update set that you imported added the flow to the Create New Team catalog item.
7. Modify the settings as needed for your team, select the Active check box, and then save the record.  
   For example, you might want to move the catalog item to a different catalog or category or change the title and description.
8. Right-click in the heading and select Copy sys_id to copy the sys_id of the catalog item to the clipboard.  
   You will use the sys_id when you configure the [SR Ops system properties](https://servicenow-prod.fluidtopics.net/k~ynlqaR6bQWnrlBEf5fqQ "You configure the system properties that support operations in SR Ops.").