---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# State progression for change models

# State progression for normal, standard, and emergency changes {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Each change request model progresses through a number of state values in a specific
order.

To enable state transitions, you can attach a process with defined conditions to the change model states. For more information, see [Attach a process for Change model states](https://servicenow-prod.fluidtopics.net/r4EwSuCTd~h7B9uD1cWOww "You can attach a process with defined conditions to the Change model states to enable state transitions.").
{#normal-standard-emergency-states__table_bls_cnj_11b__entry__4}

|   | State | Can be canceled? | Diagram |
|-|-|-|-|
| 1. | New | Yes | Figura 1. Normal change state model |
| 2. | Assess | Yes | Figura 1. Normal change state model |
| 3. | Authorize | Yes | Figura 1. Normal change state model |
| 4. | Scheduled | Yes | Figura 1. Normal change state model |
| 5. | Implement | Yes | Figura 1. Normal change state model |
| 6. | Review | No | Figura 1. Normal change state model |
| 7. | Closed | No | Figura 1. Normal change state model |
[Tabela 1. Normal change state progression]

{#normal-standard-emergency-states__table_bls_cnj_11b} {#normal-standard-emergency-states__table_zfv_rfl_b1b__entry__4}

|   | State | Can be canceled? | Diagram |
|-|-|-|-|
| 1. | New | Yes | Figura 2. Standard change state model |
| 2. | Scheduled | Yes | Figura 2. Standard change state model |
| 3. | Implement | Yes | Figura 2. Standard change state model |
| 4. | Review | No | Figura 2. Standard change state model |
| 5. | Closed | No | Figura 2. Standard change state model |
[Tabela 2. Standard change state progression]

{#normal-standard-emergency-states__table_zfv_rfl_b1b} {#normal-standard-emergency-states__table_imz_sgl_b1b__entry__4}

|   | State | Can be canceled? | Diagram |
|-|-|-|-|
| 1. | New | Yes | Figura 3. Emergency change state model |
| 2. | Authorize | Yes | Figura 3. Emergency change state model |
| 3. | Scheduled | Yes | Figura 3. Emergency change state model |
| 4. | Implement | Yes | Figura 3. Emergency change state model |
| 5. | Review | No | Figura 3. Emergency change state model |
| 6. | Closed | No | Figura 3. Emergency change state model |
[Tabela 3. Emergency change state progression]

{#normal-standard-emergency-states__table_imz_sgl_b1b}