---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Metrics collection and metric rules

# Managing DEX metrics collection and metric rules {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create, activate, and edit metric rules for your organization. Manage metrics you collect using DEX, and set up alerts.
* **[Create metric rules](https://servicenow-prod.fluidtopics.net/FTsAQnaQtQ8~UZguRtT2Fw)**   
  Create metric rules to establish criteria and thresholds for performance metrics, enabling timely alerts and proactive system management.
* **[Edit metric rules](https://servicenow-prod.fluidtopics.net/Rz1cEZfuxLNcfkcYDxbVzA)**   
  Modify metric rules to fine-tune monitoring criteria and thresholds.
* **[Activate or deactivate metric rules](https://servicenow-prod.fluidtopics.net/Rj27OzHg_w4SLNWwOmbIOg)**   
  Activate or deactivate metric rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.
* **[Delete metric rules](https://servicenow-prod.fluidtopics.net/IjBvIqEMVFjUD9ZL1a1yfw)**   
  Remove metric rules to adjust monitoring criteria and thresholds.
* **[Collecting DEX metrics](https://servicenow-prod.fluidtopics.net/MUD0lPk~_Lug3FZ~Yh6Xug)**   
  Manage which Digital End-User Experience (DEX) metrics are collected for a DEX agent policy. Stop collecting a metric, or change how frequently metrics are collected for specific criteria.