---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add managers to a KPI assignment group

# Add managers to a KPI assignment group {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Assign one or more managers to each KPI assignment group so that they can gain
visibility into the group and monitor the team's performance.

## Antes de Iniciar

Role required: sn_wfo_admin

## Por Que e Quando Desempenhar Esta Tarefa

You can associate a user with a primary assignment group by selecting the group in
the [user](https://www.servicenow.com/docs/access?context=t_CreateAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US) record.

## Procedimento

1. Navigate to AllWorkforce Optimization for ITSMTeam PerformanceAdditional Managers.
2. Click New.
3. In the Assignment Group field, select an assignment group.
4. In the Manager field, select a manager that you want to add to this assignment group.
5. Click Submit.

## O que Fazer Depois

[Analyze the performance
trends for your teams](https://servicenow-prod.fluidtopics.net/Un8fs1Ijqe54ucBGmUYFfA "Analyze trends to monitor your team's performance within a KPI group.")