---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

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workflow :

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---

# Communication task definition

# Communication task definition {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Each communication plan involves a series of communication tasks. A communication task definition helps you to specify the mode of communication (channel) and the frequency at which the communication must be carried
out.

For information on how to create a communication task definition, refer to [Create communication task definition](https://www.servicenow.com/docs/access?context=create-comm-task-definition&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).