---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create an alert policy

# Create an alert policy {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create an alert policy to associate with a notification channel. A policy is a group
of one or more conditions.

## Antes de Iniciar

Role required: evt_mgmt_integration

## Procedimento

1. Log in to the New Relic console.
2. Click the Alerts \& AI tab.
3. In the left navigation pane, click Policies.
4. On the policy index page, click New alert policy.
5. On the Create alert policy form, perform the following actions:  
   * ALERT POLICY NAME: Enter a name for the policy.
   * INCIDENT PREFERENCE: Select incident preference to define when alerts create incidents and how violations are grouped.
   {#sro-newrelic-create-policy__ul_ips_lnr_h4b}
6. Click Create alert policy.
{#sro-newrelic-create-policy__steps_h2j_jpr_h4b}

## O que Fazer Depois

You can continue from here to [assign notification channels](https://servicenow-prod.fluidtopics.net/_a50riHNs295a9gOiE9CZg "Use alerts to set up notification channels, and attach those channels to policies. Your selected channels provide fast and consistent ways for the right personnel to be notified about incidents.") or [create alert
conditions](https://servicenow-prod.fluidtopics.net/pkOsTK5WcKrfUfYwX3QmAQ "Create alert conditions to describe a monitored data source and the behavior of that data source that will be considered a violation.").