---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Microsoft Azure integration with SR Ops

# Microsoft Azure integration with SR Ops {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Microsoft Azure provides alerts based on monitoring metrics for, or events on, services.
Azure generates alerts for detected problems, and SR Ops
ensures the right people are working on them.

For an alert rule on a metric value, when the value of a specified metric crosses a threshold
assigned, the alert rule becomes active and sends a notification. For an alert rule on events, a
rule can send a notification on every event, or, only when a certain number of events happen.

## What does SR Ops offer Azure users {#sro-ms-azure-integration__section_lkk_rhm_h4b}

Azure generates alerts based on metrics and events. SR Ops acts as a dispatcher for the alerts generated by
Azure. SR Ops determines the right people to notify
based on on-call schedules and escalations and notifies via using email, text messages (SMS),
phone calls, and Android \& iOS push notifications.

## Functionality of the integration {#sro-ms-azure-integration__section_ihr_thm_h4b}

When an alert is created in Azure, an alert is created in SR Ops automatically through the integration.
* **[Configure webhook in Azure](https://servicenow-prod.fluidtopics.net/Y6iCQ0SP~A4YSUqE~x3pnQ)**   
  Configure webhook endpoint in Azure so that SR Ops can communicate with Azure using the endpoint.
* **[Sample payload from Azure](https://servicenow-prod.fluidtopics.net/zXq2~btFfviN4iwQkfr9rQ)**   
  Snapshot of the entity when an event occurs in Azure.