Enable Problem Management models in Service Operations Workspace

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Enable the Problem Management models system property so that you can create and use custom models.

    Antes de Iniciar

    See considerations for enabling and disabling Problem Management models at Problem Management models in Service Operations Workspace.

    Role required: admin

    Procedimento

    1. Navigate to All > System Properties > All Properties.
    2. From the Name column, search for *models.
    3. Select the com.snc.problem_management.models.enabled system property.
    4. Set the Value field to True.
    5. Select Update.

    Resultado

    Problem Management models are enabled.