Set up on-call schedule and escalation policies for your team

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Set up an on-call schedule for your team to ensure that the right person is always available to quickly respond to incidents and critical alerts. On-call schedules determine who is on call or available at a given time.

    Antes de Iniciar

    Role required: sro_admin or sro_manager

    Procedimento

    1. Navigate to All > Site Reliability Operations > Site Reliability Ops Workspace.
    2. On the Home page, click the teams icon (Teams page icon.).
    3. On the team card, click the More actions icon (More actions icon.) and then click Create On-Call Schedule.

      The On-Call Scheduling application opens a wizard that helps you to set up the schedule.

      Set up an on-call schedule using the wizard.
    4. Set up the schedule and escalation policies for your team.
      For information on how to set up schedule, see Configure or update an On-Call schedule.
      Nota:
      To get details on the active or closed escalations, view the on-call escalations log.