---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change Management - Predictive Intelligence Core

# Change Management - Predictive Intelligence Core {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

To activate Change Management predictive intelligent features, the Change Management - Predictive Intelligence Core plugin (com.snc.change_management.ml) is required and is automatically installed along with other through Change Management Predictive Intelligence plugins that are requested using the Now Support Customer Service system.{#request-cm-picore__request-cm-picore-info}

## Antes de Iniciar

Role required: maint

## Por Que e Quando Desempenhar Esta Tarefa

The Change Management - Predictive Intelligence Core plugin (com.snc.change_management.ml) plugin activates these related plugins if they are not already active.{#request-cm-picore__table_fvt_nq2_plb__entry__2}

| Plugin | Description |
|-|-|
| Predictive Intelligence \[com.glide.platform_ml\] | Using Predictive Intelligence you an create, train, and test solutions so that you can quickly understand the basic functionality of how a machine-learning solution works. |
[Tabela 1. Plugins for Change Management - Predictive Intelligence Core plugin]

{#request-cm-picore__table_fvt_nq2_plb}

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#request-cm-picore__navigate-plugins}
{#request-cm-picore__navigate-plugins}
2. Select Request plugin to open the Activate Plugin form on Now Support. {#request-cm-picore__request-plugin}
{#request-cm-picore__request-plugin}
3. On the Activate Plugin form, provide the following information.  
   {#request-cm-picore__table_awx_bhf_ygb__entry__2}{#request-cm-picore__p_ub1_nfg_h1c}{#request-cm-picore__p_vb1_nfg_h1c}{#request-cm-picore__p_zb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Select the instance that you want to activate the plugin on. |
   | Which plugin would you like to activate | Select the name of the plugin to activate.{#request-cm-picore__p_wb1_nfg_h1c} Nota: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
   | Select Maintenance Date and Time | Select the date and time to activate the plugin. |
   [Tabela 2. Activate Plugin form]

   {#request-cm-picore__table_awx_bhf_ygb}  
   For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.{#request-cm-picore__p_bc1_nfg_h1c}
   {#request-cm-picore__request-form}
{#request-cm-picore__request-form}
4. Select Submit.  
   After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager. {#request-cm-picore__submit-request}
{#request-cm-picore__submit-request}{#request-cm-picore__steps_rfx_bf1_2t}
* **[Components installed with Change Management - Predictive Intelligence Core](https://servicenow-prod.fluidtopics.net/kEsVq~2c~eCgNEWGVkiErw)**   
  Several types of components are installed with activation of the Change Management - Predictive Intelligence Core plugin that includes tables. These tables can be utilized only after the other Change Management Predictive Intelligence plugins are activated.

**Tarefas relacionadas**   

* [Request ITSM Roles- Change Management](https://servicenow-prod.fluidtopics.net/59ht2uK~T5RZZg4HSMeUCg "Request the ITSM Roles plugin (com.snc.itsm.roles) to activate the ITSM Roles — Change Management plugin (com.snc.itsm.roles.change_management) to gain more control over the access that different change agents, technicians, and managers have within your Change Management process.")
* [Activate Business Stakeholder](https://servicenow-prod.fluidtopics.net/o4MFVe2KuTpS5VDIqNUhxg "Activate the Business Stakeholder plugin (com.snc.business_stakeholder) if you have an admin role. This plugin installs the Business Stakeholder role. Users with this role can view and approve records at all ITSM product levels.")
* [Activate Change Management - State Model](https://servicenow-prod.fluidtopics.net/zDjr1mhSS3ef2Cd9o9HybA "You can activate the Change Management - State Model plugin (com.snc.change_management.state_model) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Collision Detector](https://servicenow-prod.fluidtopics.net/2vD5aze6SXG9nDrMWEquJQ "You can activate the Change Management - Collision Detector plugin (com.snc.change.collision) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Best Practice - Change Risk Calculator](https://servicenow-prod.fluidtopics.net/4JxQF0UjK7k90NuLa~I~Kg "The Best Practice - Change Risk Calculator plugin (com.snc.bestpractice.change_risk) is active by default in the base system. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Schedule](https://servicenow-prod.fluidtopics.net/EtJI8Kmac0FQPqbj9VEBVw "You can activate the Change Management - Change Schedule plugin (com.snc.change_management.soc) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Risk Assessment](https://servicenow-prod.fluidtopics.net/llaUS5SuIFyuToj~f39K2Q "You can activate the Change Management - Risk Assessment plugin (com.snc.change_management.risk_assessment) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Standard Change Catalog](https://servicenow-prod.fluidtopics.net/u437seBDafZbg92~V6K_8g "You can activate the Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Success Score](https://servicenow-prod.fluidtopics.net/ME1_gLW4shQLEYBMZr6bdQ "You can activate the Change Management - Change Success Score (com.snc.change_management.change_success_score) plugin if you have the admin role. This plugin activates related plugins if they are not already active.")
* [Activate Change Management - Mass Update CI](https://servicenow-prod.fluidtopics.net/evFsORRN9RkHxLVjMG5l9g "You can activate the Change Management - Mass Update CI plugin (com.snc.change_management.mass_update_ci) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management -Approval policy](https://servicenow-prod.fluidtopics.net/ixgqhR_2rBEeo5lWyQ7XVA "You can activate the Change Management -Approval policy plugin (com.sn_chg_pol_appr) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - CAB Workbench](https://servicenow-prod.fluidtopics.net/1qd3qi5P7BeTpuW7ThzMPA "You can activate the Change Management - CAB Workbench plugin (com.snc.change_management.cab) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management ATF Tests](https://servicenow-prod.fluidtopics.net/Q9ndYpzCiL9j9SElo5O1yg "You can activate the Change Management - ATF Tests plugin (com.snc.change_management.atf) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Core](https://servicenow-prod.fluidtopics.net/7Slz~zdJdUz6Zz8LL2eqPw "You can activate the Change Management - Core plugin (com.snc.change_management) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Request Change Management - Risk Assessment](https://servicenow-prod.fluidtopics.net/UJxSh0xK30w6MhD1xkCT4Q "To activate Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) through the Now Support Customer Service system.")
* [Request Change Management - Standard Change Template Intelligence](https://servicenow-prod.fluidtopics.net/OA1p3h_FzKp78tS5uKvwEg "To activate Change Management capability that uses Predictive Intelligence to identify change clusters and propose standard change templates, request the Change Management - Standard Change Template Intelligence plugin (com.snc.change_management.ml.sctp) through the Now Support Customer Service system.")
* [Activate Change Management - Change Flows](https://servicenow-prod.fluidtopics.net/eZjpFUkshqqAdUW5~UBEDw "You can activate the Change Management - Change Model Foundation Data (com.snc.change_management.change_model.foundation) plugin if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Velocity dashboard](https://servicenow-prod.fluidtopics.net/JE45UXfgbKQfbC0g8TC2vA "You can activate the Performance Analytics - Content Pack - Change Management (com.snc.pa.change) and Process Optimization (com.sn_process_optimization) plugins if you have the admin role. These plugins include demo data and activates related plugins if they are not already active.")
* [Activate Change Management - Change Models](https://servicenow-prod.fluidtopics.net/yR4BHKelaJXtEBAIbLtgTw "You can activate the Change Management - Change Model Foundation Data plugin (com.snc.change_management.change_model.foundation) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")
* [Activate Change Management Success Probability](https://servicenow-prod.fluidtopics.net/DBPQq3J~UtlZ14Dqv3hyPA "You can activate the Change Management - Success Probability plugin (com.snc.change_management.success_probability) if you have the admin role.")
* [Activate Change Management - Data Archiving](https://servicenow-prod.fluidtopics.net/rWqgk2QbvFysf55A8R01xw "You can activate the Change Management - Data Archiving plugin (com.glide.auxdb) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")  
**Tópicos relacionados**   

* [List of plugins (Australia)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=australia&pubname=australia-platform-administration&ft:locale=en-US)