---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

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---

# Notify with Incident Communications Management

# Notify with Incident Communications Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Notify allows you to integrate with the Twilio telephony service to send and receive phone calls and SMS from within your instance. In Incident Communications Management, Notify provides you with SMS and conference as channels.

For more information on how notify works with Incident Communications Management, refer [Using Notify with Incident Communications Management](https://www.servicenow.com/docs/access?context=c_NotifyWithIncidentAlert&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).