Configuring Task Intelligence for ITSM

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Configure Task Intelligence for ITSM so agents can use the application to get the field level predictions and similar records on incidents as actionable recommendations in Service Operations Workspace.

    Configuration overview

    Configuring Task Intelligence for ITSM involves installing the application from ServiceNow® Store.