---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

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workflow :

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---

# Manage Microsoft Teams conference calls in Service Operations Workspace

# Manage Microsoft Teams conference calls in Service Operations Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add or mute participants in a Microsoft Teams conference call in Service Operations Workspace.
* **[Add participants to an existing Microsoft Teams call in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/dgfceVnq68r0wEmSJ2kZ_Q)**   
  Add a participant to a conference call to participate in the discussion to resolve the incident.
* **[Join a conference call from Microsoft Teams in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/KpucuIuyFn26kYnRKCRAoQ)**   
  Join an existing conference call to participate in the discussion to resolve an incident.
* **[Mute participants from a Microsoft Teams conference call in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/7GgQRR_k0I5kcNeW4A6cpA)**   
  Mute a participant from the conference call to avoid unnecessary background disruption.