Run Update formula script for ITSM Success Dashboard indicators

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Run the UpdateFormulasSD script to recalculate all the formulas in ITSM Success Dashboard indicators if you see outdated data in the dashboard.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > System Definition > Scheduled Jobs.
    2. Open the UpdateFormulasSD list from the list.
    3. Select Execute Now.
      Nota:
      UpdateFormulasSD is a scheduled job that executes once in 24 hours.