---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create an alert rule configuration for Microsoft Teams

# Create an alert rule configuration for Microsoft Teams {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a configuration to associate with an alert rule for
a service or integration. Notifications are sent during specific events in a service to a
channel in the Microsoft Teams messaging service.

## Antes de Iniciar

Role required: sro_admin, sro_manager, or sro_user

## Procedimento

1. Navigate to AllSite Reliability OperationsSite Reliability Ops Workspace.
2. On the Services Overview page (![Services page icon.]()), open a service.
3. Click the Alert Rules tab.
4. Select an alert that you want to create a configuration for.
5. Click the more UI actions icon (![More UI actions icon.]()) that appears next to the Save button, and then select Create Configuration.
6. On the form, fill in the fields.  
   {#create-integration-action__table_jdz_bnv_s4b__entry__2}

   | Field | Description |
   |:-|:-|
   | Name | Unique name for the configuration. For example, Alerts notification Microsoft Teams. |
   | Attach to Table | Table on which the action is performed. Select Action. |
   | Attach to Document | Action to be executed on the selected table. Click Search. The Select the document form appears. To select a document, complete the following steps: 1. In the Table name field, select Action. 2. In the Document field, search for and select Post MS Teams Message. 3. Click OK. {#create-integration-action__ol_sk5_vhg_zpb} |
   [Tabela 1. Configuration form]

   {#create-integration-action__table_jdz_bnv_s4b}
7. Right-click the header, and click Save.  
   The Configuration Variables related list is created.
8. Under Configuration Variables, click New.
9. On the form, fill in the fields.  
   {#create-integration-action__table_b2p_trh_gqb__entry__2}

   | Field | Description |
   |-|-|
   | Configuration | Name of the configuration that you are creating the configuration variable for. This field is auto-populated. |
   | Name | Name of the configuration variable. Enter the value as <kbd class="ph userinput">ah_webhook_url</kbd>. |
   | Type | Type of the configuration variable. Select Scalar. |
   | Value | Webhook URL obtained when creating the connector in Microsoft Teams messaging service. Paste the URL. |
   [Tabela 2. Configuration Variable form]

   {#create-integration-action__table_b2p_trh_gqb}

   For more information about creating a webhook URL, see [Create a Webhook URL for a channel in Microsoft Teams](https://servicenow-prod.fluidtopics.net/JYFBlXfL5x7s6dDsaCAhOw "Create a Webhook URL for a specific team in Microsoft Teams to enable the external services to notify about the events for a service in the channel.").
10. Click Submit.