---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add form section to view slack channels

# Add form section to view slack channels {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View unarchived slack channels associated with an incident in the form section. The
form section saves you the effort of opening the available channel list manually from the
related list.

## Antes de Iniciar

Role required: personalize_form or admin

## Procedimento

1. Navigate to AllIncidentOpen.
2. Open an incident record.
3. Click the Additional actions icon ![Additional actions icon]() and select ConfigureForm Layout.  
   For more information, refer [Configuring form
   layouts](https://www.servicenow.com/docs/access?context=configure-form-layout&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
4. Under Form view and section, in the Section field, click New.
5. In the Section caption field, enter a name for the section such as Slack Channels and click OK.
6. From the Available column, select View Slack Channels and move it to the Selected column using the right-arrow icon (![Right arrow icon]()).
7. Click Save.  
   The new section displays all the active slack channels.Figura 1. Slack channels associated with the incident