---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Optional: Set up an On-Call schedule

# Optional: Set up an On-Call schedule {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Site Reliability Operations application is fully integrated with the On-Call Scheduling application. After you set up an SR Ops team, you set up the schedule using an on-call wizard.

## Antes de Iniciar

Role required: sro_admin or sro_manager

## Procedimento

1. Navigate to AllSite Reliability OperationsSite Reliability Ops Workspace.
2. Click the Services page icon (![Services page icon.]()).
3. On the Services Overview page, open any service where an SR Ops team does not yet have an on-call schedule.  
   The workspace displays a notification to configure the schedule.
4. Click the link.  
   The On-Call Scheduling application opens a wizard that helps you to
   set up the schedule.
5. Set up the schedule.  
   For more informations, see [Configure or update an On-Call schedule](https://servicenow-prod.fluidtopics.net/Mpa_Aj1WOX9SYVt~KKtlYA "Create an On-Call schedule or edit an existing schedule by defining shifts and rosters.").