---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Activate Problem Management

# Activate Problem Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can activate the Problem Management plugin (com.snc.problem) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.{#activate-prob-mgmt__activate-prob-mgmt-info}

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The Problem Management plugin activates these related plugins if they are not already active.{#activate-prob-mgmt__table_ppy_4s5_glb__entry__2}

| Plugin | Description |
|-|-|
| Problem Overview Homepage \[com.glideapp.report.itsm.problem.overview\] | This plugin delivers content for Problem Overview home page. |
[Tabela 1. Plugins for Problem Management]

{#activate-prob-mgmt__table_ppy_4s5_glb}

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-prob-mgmt__find-plugins-cmd}
{#activate-prob-mgmt__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-prob-mgmt__p_cb1_nfg_h1c}
   {#activate-prob-mgmt__find-plugin-cmd}
{#activate-prob-mgmt__find-plugin}
3. Select Install to start the installation process.  
   Nota:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html). {#activate-prob-mgmt__activate-plugin}
{#activate-prob-mgmt__activate-plugin}{#activate-prob-mgmt__steps_rfx_bf1_2t}
* **[Components installed with Problem Management](https://servicenow-prod.fluidtopics.net/5Syixknqqiqn~DC0Caw_XQ)**   
  Several types of components are installed with activation of the Problem Management plugin, including tables.

**Tópicos relacionados**   

* [List of plugins (Australia)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=australia&pubname=australia-platform-administration&ft:locale=en-US)