---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Complete a problem task

# Complete a problem task {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Resolve and complete the problem task.

## Antes de Iniciar

Role required: admin, problem_admin, problem_coordinator, problem_manager, or
problem_task_analyst

## Procedimento

Select Complete.  
The problem task enters the Closed state with Close code as Complete.  
Nota:  
You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.