---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Manage Zoom conference calls in Service Operations Workspace

# Manage Zoom conference calls in Service Operations Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add or mute participants in a Zoom conference call in Service Operations Workspace.
* **[Add participants to an existing Zoom call in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/4ig7c3dL~z0F1XEBG4rdpw)**   
  Add a participant to a conference call to participate in the discussion to resolve the incident.
* **[Join a conference call from Zoom in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/wNDCasZGg6cxgSPdURwLXQ)**   
  Join an existing conference call to participate in the discussion to resolve an incident.
* **[Mute participants from a Zoom conference call in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/mQwWoF2uiQ9pXbqFJihlIg)**   
  Join an existing conference call to participate in the discussion to resolve an incident.