---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Edit delivery channel

# Edit delivery channel {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Edit rules and delivery channels.

## Antes de Iniciar

Role required: rota_manager, rota_admin

## Procedimento

1. Navigate to WorkspacesService Operation Workspace.
2. Select the Schedule icon.
3. On Schedules page, select Notification preferences and select Edit to add or edit Delivery channels.
4. Select Add New to add a new channel and provide name and email ID.
5. Select Phone numbers tab to add and edit phone numbers.
6. Select Save to apply your changes.