---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Recommended Actions for ITSM reference

# Recommended Actions for ITSM reference {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Reference topics provide additional information about various form fields and components installed with Recommended Actions for ITSM.
* **[Contexts in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/2KIH_YajF6YfWwiNOprzcA)**   
  The ITSM base system includes the following context.
* **[Rules in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/r1pi3HjO~c4kURku1ttNGg)**   
  ITSM base system includes the following rules.
* **[Guidance based recommendations in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/YEX_S8D3ipnuGSpFFsHYhA)**   
  ITSM base system includes the following guidance based recommendations.
* **[Field level recommendations in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/w6dmcVzm7a4k2j6OzdQ00A)**   
  ITSM base system includes the following field level recommendations for incidents.
* **[Guidances in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/m5rf10KO59fQXzEwStYukA)**   
  ITSM base system includes the following guidances.
* **[Resource generators in Recommended Actions for ITSM](https://servicenow-prod.fluidtopics.net/tABNBj2aU1DwiT4ugd~c~g)**   
  ITSM base system includes the following resource generators.