---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Viewing schedules and request time-off

# Viewing schedules and request time-off {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View your schedule, see the members of your group, request time off, and set your preferences for contact methods.  
As an itil user you can perform these tasks:

* [View On-Call schedules](https://servicenow-prod.fluidtopics.net/dPPYrRQH9ppXOLf9TjzM4Q "The tiled grouping of on-call shift schedules helps you to review shifts rather than having to search through all shifts in the system.")
* [Configure my availability and contact preferences](https://servicenow-prod.fluidtopics.net/jzoBhJxDWFq_EjcQTLUOmQ "You specify your availability and the methods to use to contact you for On-Call escalations. The instance notifies you if an admin overrides your settings for some reason.")
* [Request time off and suggest who can cover](https://servicenow-prod.fluidtopics.net/k_jeZbvWO5xpCVRxszE1gw "You can schedule your own time off and suggest a suitable cover from among fellow roster members.")
{#viewing-schedules-and-escalation__ul_pt1_sl5_gyb}
* **[View On-Call schedules](https://servicenow-prod.fluidtopics.net/dPPYrRQH9ppXOLf9TjzM4Q)**   
  The tiled grouping of on-call shift schedules helps you to review shifts rather than having to search through all shifts in the system.
* **[Configure my availability and contact preferences](https://servicenow-prod.fluidtopics.net/jzoBhJxDWFq_EjcQTLUOmQ)**   
  You specify your availability and the methods to use to contact you for On-Call escalations. The instance notifies you if an admin overrides your settings for some reason.
* **[View my group schedules](https://servicenow-prod.fluidtopics.net/FSyOC~PPmkmOYi0Zcdh7Vw)**   
  You can see the on-call schedules for your groups.
* **[View my personal schedule on the My Schedule report](https://servicenow-prod.fluidtopics.net/pUgFJ_h0NiLlgClAn93qeQ)**   
  You can view when you are on call and the escalation lineup for a particular date range.
* **[Request time off and suggest who can cover](https://servicenow-prod.fluidtopics.net/k_jeZbvWO5xpCVRxszE1gw)**   
  You can schedule your own time off and suggest a suitable cover from among fellow roster members.
* **[View my On-Call calendar on my calendar app](https://servicenow-prod.fluidtopics.net/S4s87~yblA_EQUDI9QtIXA)**   
  You can subscribe to your On-Call calendar using your personal calendar client.