---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Edit service details

# Edit service details {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Edit an existing service owned by your team. For each service that you support in SR Ops, provide general information about the service and about the SR Ops team that supports it.

## Antes de Iniciar

Role required: sro_admin

## Procedimento

1. Navigate to AllSite Reliability OperationsSite Reliability Ops Workspace.
2. Click the Services page icon (![Services page icon.]()).
3. On the Services Overview page, click to open the service that you want to update.  
   The Details tab is selected by default.
4. On the form, fill in the fields.  
   {#sro-edit-service__table_mzt_2jw_g4b__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the service. |
   | Description | Description of the overall service that will help others to understand the purpose of the service and other relevant information. |
   | Business criticality | The Business criticality value as set in the CMDB. This value comes from the CMDB. |
   | Version | The Version value as set in the CMDB. This value comes from the CMDB. |
   | Operational status | The Operational status value as set in the CMDB. This value comes from the CMDB. |
   | Environment | The Environment value as set in the CMDB. This value comes from the CMDB. |
   | Support team | The SR Ops team that supports the service. Click or begin typing to view the selection list. |
   | Owned by | Person who is responsible for the service. Click or begin typing to view the selection list. |
   [Tabela 1. Service form]

   {#sro-edit-service__table_mzt_2jw_g4b}
5. To open the service for editing in the canvas view, click the Relationships tab.  
   The content in the canvas is visible as read-only.
6. To edit the service information, click Edit relationships.
7. To save the updated service details after editing, click Save Relationships.

## Resultado

The general service settings are configured. In the next procedure, you set up the integration with push connector that sends messages to the service.
* **[Optional: Set up an On-Call schedule](https://servicenow-prod.fluidtopics.net/yxn1gWVH_01hwWppv_FOmA)**   
  The Site Reliability Operations application is fully integrated with the On-Call Scheduling application. After you set up an SR Ops team, you set up the schedule using an on-call wizard.