Run script to load the Service Operations Workspace module on the SR Ops workspace

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Run the Nocpit component id change Quebec+ fix script so that the Service Operations Workspace module appears on the SR Ops workspace.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    If you upgrade your instance from Paris to any later releases, you will not be able to see the Service Operations Workspace component on the SR Ops workspace. The fix script Nocpit component id change Quebec+ fixes this issues and it runs only on the new instances starting the Quebec release. It does not run on the instances that are upgraded from Paris to any later releases. You need to manually run the Nocpit component id change Quebec+ fix script.

    Procedimento

    1. Navigate to All > System Definition > Fix Scripts.
    2. Search for the Nocpit component id change Quebec+ script and click to open it.
    3. Click Run Fix Script.
    4. On the pop-up window, click Proceed.
      The Service Operations Workspace module appears on the SR Ops workspace.