Create alert rules for an integration

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 3 min. de leitura

    • You can create alert rules to trigger an action for an integration. You can also create conditions in the alert rules and create more actions to associate with alert rules. SR Ops supports the execution of actions such as creating incident or sending notifications when an alert is received or when an incident is created.

    Antes de Iniciar

    Role required: sro_user or sro_admin

    Procedimento

    1. Navigate to All > Site Reliability Operations > Site Reliability Ops Workspace.
    2. Click the services page icon (Services page icon.).
    3. On the Services Overview page, open a service.
    4. Click the Integrations tab.
    5. Open the integration that you want to add alert rules for.
    6. Click the Alert Rules tab.
    7. Click New.
    8. On the form, fill in the fields.
      Tabela 1. New Alert Rule form
      Field Description
      Details
      Trigger Type This field value is automatically set to Integration because you are creating the action for an integration.
      Integration Name of the integration. This field is automatically set based on the integration that you are creating alert rules for.
      Order Order in which you want the actions to be executed.
      Conditions
      Conditions

      Condition that the trigger action is based on. When the service associated with the alert matches the value in the Service field and all these conditions are met, the action is executed.

      As long as the conditions in the alert rules are met, the action triggers. The order in which the actions are executed between the actions at the integration level and at a service level is not guaranteed.

      All alert rules are evaluated and processed in order. Anytime, a rule matches the condition, an action runs once for this matching rule and this may happen on an update to the alert. Initially, a rule may not trigger but a subsequent rule may change the alert so that the previous non-matching conditions, when matched, trigger the action.

      All alert rules are evaluated and processed in order. Anytime that a rule matches the alert, an action runs once for this matching rule. This action may happen when there is an update to the alert. Initially, a rule may not trigger but a subsequent rule may change the alert so that the previous non-matching conditions, when matched, triggers the action.

      You can create a custom condition, or you can also add more available conditions.

      If you want to create a custom condition, complete these steps:
      1. Click Create custom condition.
      2. On the New custom condition form, fill in the fields.
        • Name: Name of the condition.
        • Short description: Brief description of the condition.
        • Mode: The mode that you want to use to create the condition. You can either create a condition based on criteria or based on a script.

          Based on the mode of condition that you select, enter the condition that must be met or add a script.

      3. Click Save.

      If you want to add more available conditions for this alert rule, click + Add Condition.
      Action
      Add an action Action that you want to execute for this alert rule.

      You can select an available action tile.

      If you want to use another action that is not available in the tile, click More actions and then select the name of the action.

      If you want to create more actions, click the more options icon (More options icon.) that appears next to the Save button on the New Alert Rule page, and then select Create Action.
      Nota:
      While setting the action for the alert rule, if the action selected has the Configuration Required field as true, the Configuration field appears. The variables required for configuration are determined by the action. These variables are specified in the Description field while creating an action on the Action page.
      Configuration The action is executed with the configuration that you select from the list.

      To enter a value in the Configuration field, point to this field and click inside it. The field shows a list of the available configurations to select from.

      If you want to create a new configuration to associate with the action, click the more UI actions icon (More UI actions icon.) that appears next to the Save button, and then select Create Configuration.
      New Alert Rule page.
    9. Click Save.
      Nota:
      In the base system SR Ops, you can view the list of alert rules by navigating to Site Reliability Operations > Service Health > Alert Rules. Don't modify or delete the alert with a name that begins with SRO and a description that begins with DO NOT EDIT.