---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reference

# ITSM Success Dashboard indicators reference {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Reference topics provide additional information about components installed with ServiceNow
ITSM Success Dashboard indicators.
* **[Success Dashboard indicators user roles and responsibilities](https://servicenow-prod.fluidtopics.net/4mI8UhU0xFFO23r8ihG_lA)**   
  Leaders and process owners of both ITSM and HR can configure and use the Success Dashboard indicators to measure the success of the implementation.