---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Use Webex for conference calls in Service Operations Workspace

# Use Webex for conference calls in Service Operations Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use Webex to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.
* **[Start a conference call using Webex in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/IHnpCdfIuetw8tSvZ8V8Ig)**   
  Start a conference call using Webex from to work towards the resolution of an incident.
* **[Add participants to an existing Webex call in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/W_~2hRb~2~9w4kfaTOfkfw)**   
  Add a participant to a conference call to participate in the discussion to resolve the incident.
* **[Reinitiate a conference call from Webex in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/_Iir4OobAgBC4Q_ujur_mg)**   
  Reinitiate a conference call to discuss about the resolution of an incident.

