---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create an on-call schedule for your team

# Create an on-call schedule for your team {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create an on-call schedule for your team to ensure to ensure that dedicated support
team members are available to resolve issues as they arise. On-call schedules determine who
is on call or available at a given time.

## Antes de Iniciar

Role required: sro_admin, sro_manager, or sro_user

## Procedimento

1. Navigate to AllSite Reliability OperationsSite Reliability Ops Workspace.
2. Use one of the following methods to create an on-call schedule for your team:
   * Click the Home page icon (![Home page icon.]()) and in the My Teams section, click the More actions icon (![More actions icon]()) and then select Create On-Call Schedule.
   * Click a team card to open it in the form view, click the More actions icon (![More actions icon]()), and then select Create On-Call Schedule.
   {#sro-create-oncall__choices_tyb_khy_znb}
{#sro-create-oncall__steps_rlm_z4d_f4b}