---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/it-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Manage the workspace configuration for a Change request in Service Operations Workspace

# Manage the workspace configuration for a Change request in Service Operations Workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Utilize the new table-based configuration to align with the Service Operations Workspace Dynamic Overview Pages with the change process of your organization.

These configuration options allow users to define how the Dynamic Overview pages render throughout the change life cycle. This includes configuration options for overview pages, contextual sidebar and activity stream behavior for
each state.  
Nota:  
To create a custom section, add new change overview cards. For information on modify the layout and formatting of the sections, see [UI Builder tutorial.](https://www.servicenow.com/docs/access?context=uib-tutorial&version=australia&pubname=australia-application-development&ft:locale=en-US)  
With this you can configure the following components in the workspace configuration:

* Control the display of the cards in the contextual side panel
* Control the order of the cards to be displayed in the Overview pages
* Control the display of activity stream bar in the Overview pages
* Configure the journal fields
{#configure-sow-chg-dynamic-overview-pages__ul_q4x_3gs_gxb}

## Show the activity stream bar {#ariaid-title2}

Show the activity stream bar for a for a change request in Service Operations Workspace.

### Antes de Iniciar

Role required: admin

### Procedimento

1. Navigate to AllChangeWorkspace ConfigurationOverview Container.
2. Select a state.
3. On the Change Overview Container form for the selected state, enable Display action bar.
4. Right-click on the form header and select Save.  
   The action bar is shown on the Service Operations Workspace at the bottom of the screen.

## Configure the order of the cards in Overview section {#ariaid-title3}

Configure the order of the cards that display in the Overview section for a change request in Service Operations Workspace.

### Antes de Iniciar

Role required: admin

### Procedimento

1. Navigate to AllChangeWorkspace ConfigurationOverview Card.
2. Right-click on Chg overview container column, and select Group By Chg overview container.
3. Select a state.
4. In the Change Overview Cards section, modify the order of the overview cards using Display order.
5. Right-click on the form header, and select Save.

## Configure the journal field of a change request {#ariaid-title4}

You can configure if the Work notes or Additional comments sections to display for a change request.

### Antes de Iniciar

Role required: admin

### Procedimento

1. Navigate to AllChangeWorkspace ConfigurationOverview Journal Field.
2. Select a Chg overview card.
3. In the Change Overview Fields section, to delete select the journal field, and select Delete from Actions on selected rows.
4. Right-click on the header and select Save.