Access the My Approvals in SOW to manage the approval requests for change, request, catalog task, and requested item.

Antes de Iniciar

Role required: itil, sn_change_read, sn_request_read

Procedimento

1. Navigate to Workspaces > Service Operations Workspace.
2. Navigate to List > Approvals > My Approvals.
3. Select a record to approve or reject the request.
4. Opcional: Select Approve to approve the request.
5. Opcional: Select Reject to reject the request.