View active and inactive participants in the conference call

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You can view the participant status in an active conference call.

    Antes de Iniciar

    Role required: itil, itil_admin, or admin

    Procedimento

    1. Open ITSM Mobile Agent app.
    2. In My work tab, tap See All.
      My work.
    3. Tap the incident record you want to work on.
    4. Tap Related > Incident tasks.
      Incident task record
    5. Tap on the incident task record.
    6. Tap Collaborate > Conference calls > Active.
    7. Tap on the conference call.
    8. Do one of the following:
      Tabela 1. View participant status
      Option Action
      Active Tap Active to view the active participants
      Inactive Tap Inactive to view the inactive participants

      Participant status in a conference call