Add form section to view slack channels

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • View unarchived slack channels associated with an incident in the form section. The form section saves you the effort of opening the available channel list manually from the related list.

    Antes de Iniciar

    Role required: personalize_form or admin

    Procedimento

    1. Navigate to All > Incident > Open.
    2. Open an incident record.
    3. Click the Additional actions icon Additional actions icon and select Configure > Form Layout.
      For more information, refer Configuring form layouts.
    4. Under Form view and section, in the Section field, click New.
    5. In the Section caption field, enter a name for the section such as Slack Channels and click OK.
    6. From the Available column, select View Slack Channels and move it to the Selected column using the right-arrow icon (Right arrow icon).
    7. Click Save.
      The new section displays all the active slack channels.
      Figura 1. Slack channels associated with the incident
      Slack channels associated with the incident.