Migrated

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • You have successfully activated the Problem Management Best Practice - Madrid - State Model plugin and updated your problem and problem task records to the new best practice states.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Opcional: View the records after migration in the related links.
      The records are listed in one of the following related lists:
      • Problems by State
      • Problem Tasks by State
    2. Opcional: If any record failed to migrate, verify the reason for the failure, resolve it, and migrate the records again.
      The failed records are listed in one of the following related lists:
      • Failed Active Problem Updates
      • Failed Active Problem Task Updates
      • Failed Inactive Problem Updates
      • Failed Inactive Problem Task Updates
    3. Click Finish to return to guided setup to perform the clean-up tasks.